2) We accept return(s) if: -you receive a product different from your order or -you receive a defective product. 1) An item is eligible for cancellation if: -you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or -the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay or -the ordered item is out of stock.
Refunds are issued once the returned products clear our inspection.
Requirements: Please take into consideration that we only accept qualifying returns but not exchanges.
Address for returns and exchanges: - QUEZON CITY, METRO MANILA, PHILIPPINES VICTORIA TOWER D 610, MOTHER IGNACIA AVENUE, DILIMAN, 2.
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